Frequently Asked Questions
Why Choose Us
LASTING RESULTS
We take the time to assess each patient and develop a scientific approach to their care, ensuring long lasting results.
ON TIME
PATIENT CENTRED CARE
GOOD COMMUNICATION
EXPERT CARE
WARM & WELCOMING
“We promise to take the time to accurately assess and treat your condition and explain what’s going on in a way that you understand – after all this IS about you!”
Clinical FAQs
For most conditions that we see, it is not necessary to have a scan. In fact, general practitioners, specialists and physiotherapists generally advise against imaging unless it is thought that something more sinister is going on. The reason is that there is often very little correlation between what is seen on a scan and the pain that you feel. Most people will have various levels of spinal disc degeneration, tendon fraying and other things shown on scans – but this may have nothing to do with the root cause of your problem. Rest assured, our Physiotherapists are highly skilled at determining whether scans are necessary and can refer you for x-rays, MRI scans, and ultrasound if necessary.
“We promise to do everything we can to get you pain-free. You won’t be rushed in for a quick fix – we aim to treat the cause of your pain at its source”
Billing FAQs
““We promise to greet you with a smile. It might not sound like much, but our patients tell us that our relaxed and friendly staff sometimes have them feeling better before the treatment has even begun. We love what we do.”
Frequently Asked Questions
Maybe. Injuries typically occur where the load applied to the tissue (such as muscles. tendons, ligaments…) exceeds their capacity. If you protect too much and the load to the tissues is way down the body will adapt by reducing the capacity of the tissue, making recovery and return to sport/work more protracted. The key is to maintain adequate. loading to prevent deconditioning. This requires carefully guided modifications to your training and work tasks. There is an excellent video by “Running Reform” that you can view here.
Yes, we have a large stock of short, long and air walker boots. We typically hold multiple boots in all kids and adult sizes but recommend you call us to confirm before coming in in case there are any supply issues. We typically see people for same-day fitting of moon boots.
Providers of healthcare and NDIS services are bound by law to keep the medical records and health information of their clients safe and private. We manage your privacy in accordance with our privacy policy.
Please see a copy of our returns policy here.
